FAQ

About Aeroswap

What is Aeroswap? Aeroswap is an instant cryptocurrency exchange service that allows you to swap over 100 crypto assets fast and secure. On Aeroswap, you can also buy crypto with a credit or debit card and sell cryptocurrency. We provide the best rates in the market without any hidden fees.
How does Aeroswap work? Aeroswap is integrated into some of the largest cryptocurrency trading platforms like Binance and Huobi. We constantly monitor cryptocurrency prices for various pairs. At the moment of exchange, we select the best rate and proceed with the conversion.
Why trust us? We are trusted by hundreds of thousands of customers all over the world. We are a team of experienced blockchain developers. Aeroswap is a non-custodial service and we do not hold your funds.
What are the commissions? Aeroswap charges a low fee of 0.5% and offers the best rates available in the market for your crypto exchange.
What is the minimal/maximal amount for exchange? There are no set restrictions for the minimal amount required to exchange. In some cases, a minimal amount applies as it is required to cover the network fees for the transaction to be processed in the blockchain. You will be prompted to set the minimum amount for exchange by our widget if the exchange amount is too low.

About Transactions

How fast can the exchange be processed? It usually takes 15 minutes to convert Bitcoin to any other cryptocurrency. Some blockchains have the capability of processing the transactions quicker whereas others need a bit of time to create the blocks.
Do I need to create an account to exchange crypto? Aeroswap is a account-free service. You can convert BTC, ETH and all your favourite cryptocurrencies without an account.
How do I cancel my transaction? Blockchain is immutable and irreversible. Once you send crypto to the deposit address, it cannot be rolled back.
What is Best Rate? In the best rate transaction, we scour through the market and find the most profitable rate. However, the final amount you receive may slightly vary due to the fluctuation in the value of cryptocurrencies.
What is Fixed Rate? Fixed rate enables you to avoid the fluctuations in the market. We find a good exchange rate for the selected pair and freeze the rate for 15 minutes. The final amount you receive will be the same as the estimated amount. Fixed rate functionality will be enabled soon.

Buy and sell crypto

Can I buy crypto with a credit card? Buying and selling crypto with fiat will be enabled in Aeroswap soon. For the fiat to crypto purchases, we will accept payments in USD, EUR, RUB and many other currencies.
Can I sell crypto on Aeroswap? Buying and selling crypto with fiat will be enabled in Aeroswap soon.
What are the minimum and maximum limits to buy crypto? The maximum and minimum limits to buy crypto vary according to the type of user. You can buy crypto without verification up to a maximum amount of 300 EUR. With full verification, you can buy up to 10,000 EUR per month.
What are the minimum and maximum limits to sell crypto? The maximum and minimum limits to sell crypto also vary according to the type of user. You can sell crypto for fiat without verification up to a maximum amount of 300 EUR. Upon the completion of the verification, you can sell a maximum of 15,000 EUR worth of crypto.
Can I buy crypto with PayPal? For now, Aeroswap doesn’t support payments made via PayPal.